A Powerful Cloud-Based ERP for Small Businesses
YonSuite is a powerful cloud-based ERP system for small and growing businesses. With a comprehensive range of features and an intuitive interface.
This all-in-one solution enables small businesses to achieve customer-centric, data-driven, and real-time operations, providing an enabling environment for digital development and easy management. In today’s dynamic business landscape, companies require agility and resilience to navigate rapid changes, seize opportunities, and withstand challenges effectively.
Voice
Voice that goes beyond calls. Support inbound and outbound calls for flexible customer service.
- Smart Inbound & Outbound Call
- Drag & Drop IVR
- Rule - based Routing
- ACD
- Calling Trigger
- Outbound Task
- Recording & Transcrpting
- Date Analytics
Live Chat
Unify omnichannel inboxes, tickets, messages and data into the AI-powered platform in targeted language. Help your agents provide better customer service in the united workbench.
- Omnichannel
- Rich Messaging
- Convesation Label
- Auto-translation
- Service Summary
- Customer 360
Chatbot
Deliver faster and more personalized customer experiences with an AI-powered chatbot. Boost team efficiency and drive your business forward.
- Multilingual
- ChatGPT Enabled
- Knowledge Base
- Self-service
- 24/7 Availability
- Conversational Bot
Ticketing System
Meet the automated ticketing system to streamline workflow, resolve complex issues, and delight customers.
- Workflow Automation
- Customizable Field
- SLA Management
- Canned Replies
- Conditon-triggered Flow
- Email Ticketing
WhatsApp API
Authorized WhatsApp Business API, which allows your businesses to communicate with customers at scale.
- Multi-login
- Data Analytics
- Green Tick
- Workflow Automation
- Broadcast Message
- Open for Integration
Maximize Return on Investment
Small and Medium Business
Sobot contact center platform works out of the box, so you can start and run quickly. Agents can effortlessly operate the system through user-friendly interface, boosting efficiency and business growth!
Enterprise
The Intelligent and omnichannel contact center solution is just the starting point, we are always at the service, with the top security, most cost-effective solutions and dedicated expert guidance to help us be more successful together!
Tailored Solution for Different Industries
Tailored Solution for Different Industries
Retail
All-in-One Experience:manage conversations across channels on the Sobot platform, and resolve customer issues fast with a breakthrough Al chatbot.
Boost Conversion: analyze shoppers, predict future steps, engage them with real-time and historical data, and win loyalty with memorable engagement.
Financial Services
Protect Customer Data & Privacy: you can trust Sobot. With ISO27001, ISO9001, ISO14001, and GDPR Compliance, Sobot can well protect your account privacy and data security as well as ensure compliance.
Boost Satisfaction: use user-friendly & verified channels to provide better customer services. Our customer contact solution not only maximizes agent productivity but promotes long-lasting relationships with your customers.
Gaming
Personalized Service: free, active, VIP... track customer profile, pattern, product usage, and player preference to personalize service.
Efficient Collaboration: collaborate with internal and external teams to resolve customer issues quickly, such as gameplay advice and financial recharge reminder.
Education
Drive Efficiency: automatically answer popular questions, saving the team time and giving students immediate answers. One omnichannel inbox lets agents access messages from many social and messaging channels.
Ensure Retention: use real-time monitoring to better understand student needs and improve the customer service experience.
Enterprise Services
Improve Efficiency: robust automation and Al reduce response times, streamline identification, and enhance service grading, maximizing team productivity.
Streamline Problem-solving: product operators, marketers, terminal engineers are involved while front-line agents create tickets and manage processing.
Life Services
Pre-sales Consultation: add a chatbot to automatically answer customer's queries. For complex issues, Sobot contact center platform seamlessly transfers the conversation to your agents.
Activity Notice: tailored for team collaboration and real-time customer updates, address complex issues rapidly for better customer support.
Learn How Yonyou Can Help Your Business With Our Customised ERP Solution
Key Areas & Features
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Accounting
Supply Chain
Marketing
Management
Management
Finance
Accounting
Intelligent Accounting
Manage accounting data efficiently in real time, empowering business and controlling risks
Automated Voucher Creation
Streamline accounting by automatically generating vouchers for common transactions
Effortless Receivables & Payables Management
Simplify write-offs for accounts receivable and payable
Accessible on Any Device
Manage your finances from anywhere with YonSuite’s availability on both PC and mobile phones
Seamless Report Generation
Consolidate reports with just a single click for faster analysis
Comprehensive Reporting
Gain insights with YonSuite’s built-in reports covering the entire financial process
Supply Chain
Intelligent Accounting
Manage accounting data efficiently in real time, empowering business and controlling risks
Automated Voucher Creation
Streamline accounting by automatically generating vouchers for common transactions
Effortless Receivables & Payables Management
Simplify write-offs for accounts receivable and payable
Accessible on Any Device
Manage your finances from anywhere with YonSuite’s availability on both PC and mobile phones
Seamless Report Generation
Consolidate reports with just a single click for faster analysis
Comprehensive Reporting
Gain insights with YonSuite’s built-in reports covering the entire financial process
Marketing
Intelligent Accounting
Manage accounting data efficiently in real time, empowering business and controlling risks
Automated Voucher Creation
Streamline accounting by automatically generating vouchers for common transactions
Effortless Receivables & Payables Management
Simplify write-offs for accounts receivable and payable
Accessible on Any Device
Manage your finances from anywhere with YonSuite’s availability on both PC and mobile phones
Seamless Report Generation
Consolidate reports with just a single click for faster analysis
Comprehensive Reporting
Gain insights with YonSuite’s built-in reports covering the entire financial process
Management
Intelligent Accounting
Manage accounting data efficiently in real time, empowering business and controlling risks
Automated Voucher Creation
Streamline accounting by automatically generating vouchers for common transactions
Effortless Receivables & Payables Management
Simplify write-offs for accounts receivable and payable
Accessible on Any Device
Manage your finances from anywhere with YonSuite’s availability on both PC and mobile phones
Seamless Report Generation
Consolidate reports with just a single click for faster analysis
Comprehensive Reporting
Gain insights with YonSuite’s built-in reports covering the entire financial process
Management
Intelligent Accounting
Manage accounting data efficiently in real time, empowering business and controlling risks
Automated Voucher Creation
Streamline accounting by automatically generating vouchers for common transactions
Effortless Receivables & Payables Management
Simplify write-offs for accounts receivable and payable
Accessible on Any Device
Manage your finances from anywhere with YonSuite’s availability on both PC and mobile phones
Seamless Report Generation
Consolidate reports with just a single click for faster analysis
Comprehensive Reporting
Gain insights with YonSuite’s built-in reports covering the entire financial process
Finance
Intelligent Accounting
Manage accounting data efficiently in real time, empowering business and controlling risks
Automated Voucher Creation
Streamline accounting by automatically generating vouchers for common transactions
Effortless Receivables & Payables Management
Simplify write-offs for accounts receivable and payable
Accessible on Any Device
Manage your finances from anywhere with YonSuite’s availability on both PC and mobile phones
Seamless Report Generation
Consolidate reports with just a single click for faster analysis
Comprehensive Reporting
Gain insights with YonSuite’s built-in reports covering the entire financial process
Trusted by 400+ Companies
For Small Business
Why Choose Yonyou for
Your Small Business ERP Software
Why Choose Yonyou for Your Small Business ERP Software
Empowering Growth with Cloud-Based ERP Integration
YonSuite enables scalable ERP solutions for small businesses, integrating finance, HR, and marketing, fostering efficient collaboration.
- Save cost - No platform charges
- Effective collaboration between teams
We offer continuous training for users to maximize YonSuite’s capabilities, ensuring small businesses fully utilize their ERP software investment.
Customer Support
Yonyou offers exceptional customer support for small businesses, promptly addressing queries and technical issues throughout their ERP journey.
Security Measures and Compliance Standards
Data security is paramount. YonSuite’s cloud ERP ensures robust measures, including access controls and encryption, maintaining compliance for small businesses.
Customer Stories
Success With Our Solutions
ZTT Indonesia Financial Management Program
ZTT Indonesia Streamlines Tax & Finance with Yonyou ERP
Nanshan Group
Bintan Island Project’s Digital and Intelligent Transformation
J&T Express
J&T’s Global Operations Management Program
SK Jewellery
Innovative Jewellery Solution for Success in the Digital Era
Yappy Pets
Booming pet supplies company in Singapore ups its digital game
Eco Special Waste Management
A Leading Waste Management Solution Provider
Get the Right Support You Need for Business Growth
FAQs About ERP
Enterprise Resource Planning (ERP) is a type of software used by organisations to manage and integrate important parts of their businesses. An ERP system integrates areas such as planning, purchasing, inventory, sales, marketing, finance, human resources, and more. By centralising this data, ERP systems enable companies to streamline processes, improve collaboration, and make data-driven decisions.
ERP software is a comprehensive tool that helps manage and automate the core functions of a business. It acts as a central hub for business data, which improves coordination and efficiency across different departments. ERP software typically includes modules and solutions for finance, HR, supply chain management, and more, all interconnected to provide a unified view of the business operations.
At Yonyou, we provide comprehensive support throughout the ERP implementation process and beyond. This includes initial consultations, customisation, training for your staff, and ongoing technical support. After implementation, our dedicated support team is available to assist with any queries or issues, ensuring that your ERP system continues to run smoothly and effectively.
The cost of Yonyou’s ERP software varies based on several factors, including the size of your business, the specific modules required, the level of customisation needed, and the number of users. We offer scalable solutions suitable for different business sizes and budgets. For a detailed quote, please drop us an email at enquiry@yonyou.com.sg and we will provide a tailored pricing plan based on your specific business needs.
Data security is a top priority at Yonyou. Our ERP solutions are built with robust security measures, including data encryption, secure data storage, and regular security audits. We comply with international data protection standards to ensure the confidentiality, integrity, and availability of your company’s data. Regular updates and security patches are provided to protect against emerging threats.
Absolutely. Yonyou’s ERP solutions are highly customisable to meet the unique needs and processes of your business. Our team works closely with you to understand your specific requirements and tailor the ERP system accordingly. This ensures that the software aligns with your company’s processes, enhancing efficiency and effectiveness.
Enterprise Resource Planning (ERP) is a type of software used by organisations to manage and integrate important parts of their businesses. An ERP system integrates areas such as planning, purchasing, inventory, sales, marketing, finance, human resources, and more. By centralising this data, ERP systems enable companies to streamline processes, improve collaboration, and make data-driven decisions.
ERP software is a comprehensive tool that helps manage and automate the core functions of a business. It acts as a central hub for business data, which improves coordination and efficiency across different departments. ERP software typically includes modules and solutions for finance, HR, supply chain management, and more, all interconnected to provide a unified view of the business operations.
The cost of Yonyou’s ERP software varies based on several factors, including the size of your business, the specific modules required, the level of customisation needed, and the number of users. We offer scalable solutions suitable for different business sizes and budgets. For a detailed quote, please drop us an email at enquiry@yonyou.com.sg and we will provide a tailored pricing plan based on your specific business needs.
At Yonyou, we provide comprehensive support throughout the ERP implementation process and beyond. This includes initial consultations, customisation, training for your staff, and ongoing technical support. After implementation, our dedicated support team is available to assist with any queries or issues, ensuring that your ERP system continues to run smoothly and effectively.
Data security is a top priority at Yonyou. Our ERP solutions are built with robust security measures, including data encryption, secure data storage, and regular security audits. We comply with international data protection standards to ensure the confidentiality, integrity, and availability of your company’s data. Regular updates and security patches are provided to protect against emerging threats.
Absolutely. Yonyou’s ERP solutions are highly customisable to meet the unique needs and processes of your business. Our team works closely with you to understand your specific requirements and tailor the ERP system accordingly. This ensures that the software aligns with your company’s processes, enhancing efficiency and effectiveness.
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YonSuite offers small businesses a comprehensive cloud-based ERP solution for streamlined, data-driven, and scalable operations. Explore our integrated solutions today.
Financial Management
Integrate global and local finance to achieve a centralized point of control
Supply Chain Management
Integrate global and local finance to achieve a centralized point of control
Get Ahead With Our Customised ERP Solution and Other Solutions
- 7M+ Customers
- 37 Years of Excellence
- 22,000+ Experts
- 7M+ Customers
- 36 Years of Excellence
- 22,000+ Experts